5 Years Registered Office Share

£99.99

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Piccadilly Business Centre +
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Registered Office Terms and Conditions

Registered Office Terms and Conditions

Registered Office Terms and Conditions
(The following terms and conditions apply to the Registered Office Address Services”)
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Subject to the customer (“the customer”) observing the Terms and Conditions set out below, we (“the company”) agree to provide the service (“the registered office service”) as ordered and described in the welcome email, to the customer for the term (“term”) purchased as specified in the welcome email, at the premises (“premises”) specified in the welcome email (“the payment”)
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“Customer” refers to the person, firm, organisation or corporate body purchasing the service from the company.
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“company” or “we” or “us” or “Acorn Business Solutions” refers Acorn Corporate Solutions Limited who’s company registration number is 14529714 and who’s registered office is located at Acorn Business Centre, Unit C Aldow Enterprise Park, Manchester, M12 6AE.
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“service” or “mailbox service” or “registered office service” refers to the registered office services purchased from the company as advertised and described on the company website cityaddress.co.uk and confirmed in the welcome email.
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“term” or “Period” means the period during which the company will provide its service or services to the customer which will automatically renew for an equal amount of time unless cancelled in accordance with the provisions set out below.
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“premises” means the physical location either owned, leased to, licensed to or operated by the company from which services will be provided to the customer.
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“agreement” refers to the welcome email and/or letter provided to the customer by the company confirming which services are to be provided in accordance with the terms and conditions set out below.
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  1. The company agrees to provide the registered office address service to the customer as described in the welcome email which shall consist of;
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    1. The company will provide to the customer a real street address as confirmed in the welcome email which the customer may use as the registered office address of the company confirmed in the welcome email.
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    2. The company will receive on behalf of the customer mail addressed to the customer at the premises, which shall be limited to official mail addressed to the company from the following official government bodies. HMRC, Companies House, ICO, IPO, HM Courts and Tribunals, Insolvency Service, Advertising Standard Agency.
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    3. The company will forward all official mail described in clause 1.2 above via scan to email at no extra cost. The customer may request the same items of mail are forwarded onto an alternative address of the customer’s choice for which the customer will be responsible for any additional costs incurred in forwarding such items.
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    4. The company will accept from the customer copies of all statutory documents store these securely in the premises and offer facilities for public inspection upon request as required in accordance with the Companies Act
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    5. Where the customer requests and pays any applicable fee, the company will also provide to the customer the use of the same address for the company officers to use as their service address also known as the official correspondence address with companies’ house.
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    6. The customer understands and accepts that the Registered Office and/or Directors Service address is strictly limited to official mail as described in clause 1.C above, the customer further understands that nonofficial mail received on behalf of the customer including but not limited to, letters from customers, suppliers, banks etc will be returned to sender unless another service is in place to facilitate the receipt of such mail.
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  2. The customer;
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    1. May use the address provided by the company as confirmed in the welcome email for the sole purpose of a registered office address of the company detailed in the welcome email for the term also specified in the welcome email.
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    2. May upon receipt of payment of the applicable service fee use the same address as confirmed in the welcome email as the service address / correspondence address for officers of the same company for the term also specified in the welcome email. The customer understands that should the address provided by the company be used as the directors service address (also referred to as “official correspondence address”) where the appropriate order has not been made or applicable fee paid an invoice for the full retail price of £29.99 + VAT per year will be issued and will become immediately payable.
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    3. Will be responsible for updating their address with company’s house at the start of this agreement unless the customer requests and pays for a service from the company which will enable the company to undertake this on the customers
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    4. Will ensure the company is promptly advised in writing (via email is acceptable) of any changes made to the company including but not limited to change of company name or company officers.
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  3. Payment for the service is due in full in advance which will automatically renew unless cancelled. Where the customer makes payment by credit or debit card or direct debit the customer in the absence of a cancellation request made in accordance with the provisions of this agreement, authorises the company to automatically charge any and all fees and renewals payable by the customer to this payment method. When an alternative payment method is used the customer understands that;
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    1. Upon expiration of this agreement the company will send a renewal notice/invoice via email, it is the customers sole responsibility to ensure payment for any renewal is made on or before the due date shown on the renewal notice/invoice. Where any payment due to the company is not paid on or before the due date, the company reserves the right to restrict services until such time as payment is received.
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    2. Should payment not be made on or before the renewal due date the service will expire, and the customer shall cease all use of the address provided by the company and immediately remove the address from company’s house.
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  4. The customer may terminate this agreement at any time by giving no less than 7 days’ notice in writing (by email is acceptable). The customer understands and accepts that no refund will be given for early termination. The customer further understands that it is their sole responsibility to ensure the address provided by the company is removed from the companies house database upon termination of this agreement.
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  5. If the customer breaches any of the terms and conditions of this agreement the company may contact the customer and give them opportunity to remedy the breach. Where the customer fails to remedy the breach or in the company’s opinion the breach is of a serious nature the company may terminate the registered office service Upon termination of the registered office service the customer hereby authorises the company to either retain or destroy any of mail received on behalf of the customer or return them sender or forward them to the customers last known address at the customers own risk and expense.
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  6. Should the premises become unavailable for any reason including but not limited to closure, fire, flood, natural disaster the company will offer the customer the option of transferring to an alternative premise. The customer may refuse this offer in which case the service will end, and the customer shall be entitled to a refund of any unused portion of the service.
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  7. Upon expiry or termination of this agreement the customer understands and accepts;
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    1. It is the customer sole responsibility to ensure the address provided by the company and displayed on companies is removed.
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  8. In the event that the address provided by the company is still in use 7 days following the expiry or termination of this agreement, the customer understands, accepts and authorises the company to take appropriate steps to ensure the address is removed for which an additional charge of £85.00 will become payable to cover the additional administrative work involved. These steps include
    1. Completing companies house forms RP07 Dispute of Registered Office and/or
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    2. Make changes to the information held at company’s house to remove the address from the Companies House database and/or prevent its reuse. The customer herby authorises the company to file changes with Companies House which will ensure our address is removed, this includes changing the registered office address to either our own default address, the customers last known home address or the service address of any company officer.
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  9. The customer will indemnify the company against any expenses, liabilities, claims or proceedings incurred as a result of the customer use of the mailbox service.
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  10. The customer understands the service provided by the company shall not be used for the delivery or storage of any items of value. The customer further understands the company has no way of knowing the value of an item received and the company’s liability in relation to loss of or damage to any item received on the customer behalf is limited to £5.00 per claim and in aggregate shall not exceed the amount paid by the customer for the current term.
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  11. The company shall not be liable for any direct, indirect or consequential losses including but not limited loss of profit, liabilities, costs, claims, demands or expenses arising for the customers use of the service.
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  12. In order to activate the service, the company must be satisfied that the customers identity and current home address has been confirmed. The customer will be required to provide acceptable documents in order to confirm their full name and home address. The customer understands that the customer must not use the service until they have provided the required confirmation documents and received their welcome email / confirmation email.
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  13. It is the sole responsibility of the customer to ensure the information held by the Company is correct and up to date, this includes names, addresses, telephone numbers and email addresses.
  14. The customer understands that the company may open and inspect the contents of any item delivered to the premises when in the companies considered opinion doing so is required to ensure the service is being used in strict compliance with these terms and conditions or where the item received is either addressed with no name or addressed to an unknown name.
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  15. The customer understands that the Registered Office Address service and/or directors service address are expressly excluded from the 14-day money back guarantee provided by the company and all sales shall be deemed as final.
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  16. This agreement is constituted in accordance with English law whose courts shall have exclusive jurisdiction of any dispute arising from this agreement.
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